Shipping Policy

Please note, COVID-19 has impacted our shipping partners. If your order has been delayed or you would like updated information on delivery times to your area, please see our COVID-19 Shipping Update

At Arcturus, your order is processed immediately and normally ships within 24 hours (this excludes weekends or holidays). We ship 90% of our products within one business day. If we are out of stock on an item, you will be notified via email immediately. If a delay is inconvenient, please notify us. 

Continental United States

Within the Continental US, our standard shipping rates are FREE for a limited time. No minimum order required. 

AK/HI/PR shipping fees still apply and are calculated based on the weight of your order. 

Our standard shipping method is either FedEx Ground or the United States Postal Service Priority Mail. If you can only receive mail at a PO box, please call us before placing an order so that we can use the correct shipping service. 

International Shipping

We do ship internationally. Once the products have been placed into the shopping cart, shipping costs can be calculated using our international shipping estimate calculator. Please note, we are subject to ITAR regulations on certain products, so we may not be able to send sensitive technology to foreign governments. 

Duties and fees may apply to your order and will vary based upon country of destination, items ordered, and shipping method required. You, the customer, are responsible for all import fees associated with your order. 

International orders are shipped using FedEx or USPS Priority Mail International. It usually takes from 3-10 business days for an international shipment to arrive depending on your country*. 

*For many major markets. Actual number of days may vary based on origin, destination, and customs delays.

Understanding Shipping Days

Shipping days as calculated by FedEx or the USPS are business days. Shipping days do not include the day that the package was shipped. If an order is placed on Monday, it will be shipped on Tuesday. Overnight shipping means that the package will be delivered on Wednesday. Two-day shipping means that the package will be delivered on Thursday and so forth.

Note that a Monday order with overnight shipping does not mean you will receive the order on Tuesday. Likewise, a Thursday order with overnight shipping will ship on Friday and arrive on Monday. Weekends and holidays do not count as a shipping day. If you absolutely need an order the next day, please call us to see if we can arrange shipment on the same day.


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